/* ============================================================
   Wattly — Support / FAQs page
   Builds on home.css tokens. Same instrument-grade dark system.
   ============================================================ */

:root { --chev: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23000' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E"); }

.help-shell { padding-top: 124px; padding-bottom: var(--sect); }

/* Header */
.help-head { max-width: 720px; margin: 0 auto 40px; text-align: center; display: flex; flex-direction: column; align-items: center; gap: 18px; }
.help-head h1 { font-weight: 900; font-size: clamp(2.2rem, 5vw, 3.4rem); letter-spacing: -0.035em; line-height: 1.02; }
.help-head .help-sub { color: var(--tx-2); font-size: 1.1rem; max-width: 46ch; }

.mini-status {
  display: inline-flex; align-items: center; gap: 9px;
  padding: 7px 15px; border-radius: 999px;
  border: 1px solid color-mix(in oklab, var(--accent) 26%, transparent);
  background: var(--accent-dim);
  font-family: var(--mono); font-size: 0.7rem; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--accent); transition: filter .2s ease;
}
.mini-status:hover { filter: brightness(1.12); }
.mini-status .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--accent); box-shadow: 0 0 10px var(--accent); animation: ms-pulse 2s infinite; }
.mini-status.degraded { border-color: rgba(245,184,66,0.4); background: rgba(245,184,66,0.12); color: #f5b842; }
.mini-status.degraded .dot { background: #f5b842; box-shadow: 0 0 10px #f5b842; }
.mini-status.down { border-color: rgba(250,97,82,0.4); background: rgba(250,97,82,0.12); color: #fa6152; }
.mini-status.down .dot { background: #fa6152; box-shadow: 0 0 10px #fa6152; }
@keyframes ms-pulse { 0%,100% { opacity: 1; } 50% { opacity: 0.45; } }

/* Search */
.help-search { position: relative; max-width: 560px; margin: 0 auto 44px; }
.help-search svg { position: absolute; left: 18px; top: 50%; transform: translateY(-50%); width: 19px; height: 19px; color: var(--tx-3); pointer-events: none; }
.help-search input {
  width: 100%; font-family: var(--sans); font-size: 1rem; color: var(--tx);
  background: var(--surface); border: 1px solid var(--hair-2); border-radius: 999px;
  padding: 15px 20px 15px 48px; outline: none; transition: border-color .2s ease, background .2s ease;
}
.help-search input::placeholder { color: var(--tx-3); }
.help-search input:focus { border-color: var(--accent-line); background: var(--surface-2); }

/* Category chips */
.cat-row { display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; margin: 0 auto 64px; max-width: 880px; }
.cat-chip {
  display: inline-flex; align-items: center; gap: 9px;
  padding: 11px 18px; border-radius: 999px;
  border: 1px solid var(--hair); background: var(--surface);
  font-weight: 600; font-size: 0.92rem; color: var(--tx-2);
  transition: border-color .2s ease, color .2s ease, background .2s ease;
}
.cat-chip:hover { border-color: var(--accent-line); color: var(--tx); background: var(--accent-dim); }
.cat-chip svg { width: 17px; height: 17px; color: var(--accent); }

/* FAQ sections */
.help-section { max-width: 860px; margin: 0 auto; scroll-margin-top: 100px; }
.help-section + .help-section { margin-top: 56px; }
.help-section-head { display: flex; align-items: center; gap: 13px; margin-bottom: 20px; padding-bottom: 16px; border-bottom: 1px solid var(--hair); }
.help-section-head svg { width: 22px; height: 22px; color: var(--accent); flex: none; }
.help-section-head h2 { font-weight: 800; font-size: 1.4rem; letter-spacing: -0.02em; }
.help-section-head .count { margin-left: auto; font-family: var(--mono); font-size: 0.7rem; letter-spacing: 0.1em; color: var(--tx-3); }

.faq-list { display: flex; flex-direction: column; gap: 10px; }
.faq-item { border: 1px solid var(--hair); border-radius: var(--r-md); background: var(--surface); overflow: hidden; transition: border-color .2s ease; }
.faq-item:hover { border-color: var(--hair-2); }
.faq-item[open] { border-color: var(--accent-line); background: var(--surface-2); }
.faq-item summary {
  list-style: none; cursor: pointer; user-select: none;
  display: flex; align-items: center; justify-content: space-between; gap: 18px;
  padding: 19px 22px; font-weight: 600; font-size: 1.02rem; letter-spacing: -0.01em; color: var(--tx);
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item summary::after {
  content: ""; flex: none; width: 20px; height: 20px; margin-left: 8px;
  background: currentColor; color: var(--tx-3);
  -webkit-mask: var(--chev) center / contain no-repeat; mask: var(--chev) center / contain no-repeat;
  transition: transform .25s ease, color .2s ease;
}
.faq-item[open] summary::after { transform: rotate(180deg); color: var(--accent); }
.faq-answer { padding: 0 22px 22px; color: var(--tx-2); font-size: 0.96rem; line-height: 1.68; }
.faq-answer p { margin-bottom: 12px; }
.faq-answer p:last-child { margin-bottom: 0; }
.faq-answer ul, .faq-answer ol { padding-left: 20px; margin: 6px 0 12px; }
.faq-answer li { margin-bottom: 7px; }
.faq-answer li::marker { color: var(--accent); }
.faq-answer strong { color: var(--tx); font-weight: 600; }
.faq-answer a { color: var(--accent); text-decoration: none; }
.faq-answer a:hover { text-decoration: underline; }
.faq-callout { margin-top: 14px; padding: 14px 17px; border-radius: 12px; background: var(--accent-dim); border: 1px solid var(--accent-line); font-size: 0.92rem; }
.faq-callout strong { color: var(--accent); }

/* Search no-results */
.help-empty { display: none; text-align: center; color: var(--tx-3); font-size: 1rem; padding: 40px 0; }
.help-empty.show { display: block; }
.help-empty b { color: var(--tx); }

/* Contact card */
.contact-card {
  position: relative; overflow: hidden;
  max-width: 860px; margin: 80px auto 0;
  border: 1px solid var(--hair-2); border-radius: var(--r-lg);
  background: linear-gradient(180deg, color-mix(in oklab, var(--accent) 6%, var(--bg-2)), var(--bg-2));
  padding: clamp(32px, 5vw, 52px); text-align: center;
}
.contact-card::before { content: ""; position: absolute; inset: 0 0 auto 0; height: 2px; background: var(--accent); }
.contact-card h2 { font-weight: 800; font-size: 1.7rem; letter-spacing: -0.02em; margin-bottom: 8px; }
.contact-card .contact-sub { color: var(--tx-2); margin-bottom: 28px; }
.contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; max-width: 540px; margin: 0 auto 22px; }
.contact-method { display: flex; flex-direction: column; gap: 6px; padding: 20px; border-radius: var(--r-md); border: 1px solid var(--hair); background: var(--surface); transition: border-color .2s ease, background .2s ease; }
.contact-method:hover { border-color: var(--accent-line); background: var(--accent-dim); }
.contact-method .cm-label { font-family: var(--mono); font-size: 0.64rem; letter-spacing: 0.1em; text-transform: uppercase; color: var(--tx-3); }
.contact-method .cm-mail { color: var(--accent); font-weight: 600; font-size: 0.96rem; }
.contact-meta { display: inline-flex; align-items: center; gap: 8px; font-family: var(--mono); font-size: 0.68rem; letter-spacing: 0.08em; text-transform: uppercase; color: var(--tx-3); padding: 7px 14px; border: 1px solid var(--hair); border-radius: 999px; margin-bottom: 16px; }
.contact-meta svg { width: 14px; height: 14px; }
.contact-note { color: var(--tx-3); font-size: 0.88rem; max-width: 420px; margin: 0 auto; line-height: 1.55; }

/* Responsive */
@media (max-width: 700px) {
  .help-shell { padding-top: 104px; }
  .help-section-head h2 { font-size: 1.2rem; }
  .help-section-head .count { display: none; }
  .faq-item summary { font-size: 0.96rem; padding: 17px 18px; }
  .faq-answer { padding: 0 18px 18px; }
  .contact-grid { grid-template-columns: 1fr; }
}